Improving Quality of Health Service Through Accreditation
DOI:
https://doi.org/10.30994/jgrph.v7i2.391Keywords:
Accreditation, Culture, HospitalAbstract
Every citizen has the right to get comprehensive health services, but the current condition is that there are many complaints and dissatisfaction with health workers and health facilities. The purpose of writing this article is to provide an overview of the importance of creating quality health services through increasing accreditation culture. The method used through literature review. It was found from the results of the study of this article that the implementation of accreditation has not been cultured optimally, this is because some views of the accreditation process are momentum and technical in nature. Therefore this view must be changed, through improvements from various aspects. Things that can be done such as change together, commitment, creating a service focus on patient health and safety, and creating healthy hospital management.
Downloads
References
Alkhenizan, A., & Shaw, C. (2011). Impact of accreditation on the quality of healthcare services: A systematic review of the literature. Annals of Saudi Medicine, 31(4), 407–416. https://doi.org/10.4103/0256-4947.83204.
Bela, Y. R., Sutrisno, J., & Rusmawati, A. (2020). The Effect of Home Care Service Innovations in Increasing Patient Loyalty and Satisfaction. Open Access Health Scientific Journal, 1(1), 22–26. https://doi.org/10.55700/oahsj.v1i1.5
Braithwaite, J., Greenfield, D., Westbrook, J., Pawsey, M., Westbrook, M., Gibberd, R., Lancaster, J. (2010). Health service accreditation as a predictor of clinical and organisational performance: a blinded, random, stratified study. Quality & Safety in Health Care, 19, 14–21. https://doi.org/10.1136/qshc.2009.033928.
Corrigan, J. M. (2012). Continuity of care: important, but only the first step. Journal of Health Policy Research, 1(1), 22. https://doi.org/10.1186/2045-4015-1-22.
Greenfield, D., & Braithwaite, J. (2008). Health sector accreditation research: a systematic review. International Journal for Quality in Health Care, 20(3), 172–183. https://doi.org/10.1093/intqhc/mzn005.
Kemenkes RI. (n.d.). Data dan Informasi Profil Kesehatan Indonesia 2016.
Komisi Akreditasi Rumah Sakit. (2012a). Instrumen Akreditasi Rumah Sakit Standar Akreditasi Versi 2012.
Komisi Akreditasi Rumah Sakit. (2012b). Standar Akreditasi Rumah Sakit.
Ningtyas, D. W., & Efendy, M. A. (2020). Analysis of Nursing Care Documentation on the Performance of Nurses in the Inpatient Room of Muhammadiyah Hospital Ahmad Dahlan Kediri. Open Access Health Scientific Journal, 1(2), 52–57. https://doi.org/10.55700/oahsj.v1i2.11
Poerwani, S. K., & Sopacua, E. (2006). Akreditasi Sebagai Upaya Peningkatan Mutu Pelayanan Rumah Sakit. Buletin Penelitian Sistem Kesehatan, 9, 125–133.
Prisantika, E. D., & Korbaffo, A. R. (2020). Analysis of the Supervision of the Head of the Room at the Ahmad Dahlan Muhammadiyah Hospital on the Performance of Nurses. Open Access Health Scientific Journal, 1(2), 40–44. https://doi.org/10.55700/oahsj.v1i2.9
Probst, T. M., Jiang, L., & Graso, M. (2016). Leader–member exchange: Moderating the health and safety outcomes of job insecurity. Journal of Safety Research, 56, 47–56. https://doi.org/10.1016/j.jsr.2015.11.003.
Smits, H., Supachutikul, A., & Mate, K. S. (2014). Hospital accreditation : lessons from low- and middle-income countries. 1–8.
Shaw, C., Groene, O., Mora, N., & Sunol, R. (2010). Accreditation and ISO certification: Do they explain differences in quality management in European hospitals? International Journal for Quality in Health Care, 22(6), 445–451. https://doi.org/10.1093/intqhc/mzq054.
Smits, H., Supachutikul, A., & Mate, K. S. (2014). Hospital accreditation : lessons from low- and middle-income countries, 1–8.
UU Kesehatan. (1992). Undang Undang No . 23 Tahun 1992 Tentang : Kesehatan. Undang Undang No. 23 Tahun 1992 Tentang : Kesehatan.
